we have visited Santa in Arnotts every year for the last 5 years and it is such an amazing experience. The Santa is so kind and genuine with the kids. He really takes the time to listen. It is free but you need to be in as soon as the store opens to get a ticket. We usually do a big Santa experience as well as this but I’ve found that my little ones enjoy the Arnotts visit much more than the others. My eldest has kept all the badges she has got from the Arnotts Santa whereas the presents she has got from the big Santa experiences usually end up in the bin .